Inklucentrum:
Strategic Rebranding and a New Name for an Education Nonprofit

A marketing strategy, brand refresh, and social media framework for a nonprofit organization supporting inclusive education.

Quick facts

Client
Inklucentrum (formerly Centrum inkluzívneho vzdelávania)
Industry

Education / Nonprofit / Public Sector

Engagement

2020 – 2021

Services
Marketing Strategy, Rebranding, Social Media Strategy, Content Marketing, Mentoring
Key Result

New brand name and marketing strategy

Facing a similar challenge?
Context

The Starting Point

Inklucentrum is a national advocacy, education, and advisory organization focused on advocating for inclusive education. It works with teachers, education professionals, schools, and local governments across Slovakia. When the organization approached Studio Inbound, it was already well established, with an active team of educators and an existing portfolio of training and educational services.

What was missing was a systematic approach to marketing. There was no overarching marketing strategy, the branding lacked consistency, and communication was largely ad hoc. The original name — Centrum inkluzívneho vzdelávania — was descriptive, but difficult for the public to remember. Internally, the team had already been informally using the shorter name “Inklucentrum.”

Director Anežka Palajová wanted to expand the organization’s reach among schools and educators, attract more participants to its educational programs, and create a more consistent approach to communication.

Our Role

Turning an Established Organization into a Clearer Brand

The project was led by Silvia Púchovská, founder of Studio Inbound, in direct collaboration with Inklucentrum’s director. Studio Inbound was responsible for:

The goal was not simply to refresh the organization’s visual identity. It was to create a clearer marketing foundation that connected its mission, brand, communication, and day-to-day marketing activities.
The Approach

Four Steps from Strategy to a Stronger Brand

1

Strategic Diagnosis Through Conversation

For a nonprofit without an in-house marketer, starting with dashboards and extensive datasets would have added little value. Instead, we began with conversations with the director and the team — exploring the organization, its mission, its people, and its educational offering.
2

A Strategic Name Change

The original name accurately described the organization, but it was difficult to remember and challenging to build a strong brand around.

“Inklucentrum” was already being used informally within the organization. During the strategic process, the question emerged naturally: why not turn the name people were already using into the official brand? The team embraced the idea quickly because it formalized something that had already become part of the organization’s internal identity.

3

A Brand Refresh Guided by Strategy

An external designer developed the new logo and visual identity to reflect a more modern, open, and human-centered organization.

Studio Inbound’s role was to provide the strategic direction behind the creative work — making sure the new identity expressed what had been defined in the marketing strategy rather than being driven by aesthetics alone.

4

Building a Social Media System the Team Could Own

We developed the content pillars, publishing frequency, formats, and internal processes for Facebook and Instagram. The objective was not simply to “do social media.” It was to build a practical system that the Inklucentrum team could manage independently after our engagement ended — without relying on an external marketing partner for day-to-day execution.

Results

What We Built — and What Lasted

We distinguish between the work delivered directly during the engagement and what remains publicly visible today.

During The Engagement

After The Engagement

5+
years of continued use of the Inklucentrum ↗
brand and website
10 000+
Facebook ↗ followers
2 000+
Instagram ↗ followers

Silvia helped us differentiate our organization within the professional education market. Her experience and strong marketing instinct convinced me that we needed to rebrand — including a new logo and the new name, Inklucentrum. She also helped us establish the right processes for social media marketing, which we continue to use to this day.

AP
Mgr. Anežka Palajová
Director, Inklucentrum
Začnite dnes

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